Senior Application Operations Engineer

Intuit Apply

3 years
Bangalore (IND)
Required Skills
Troubleshooting production issues, tuning of App/Web tier
Functional Area
Job Role
Operations Specialist
Education Qualifications
B.Sc - Computers/IT
Preferred Gender

Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an “always on” operation, year round, at the right cost
Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences
Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
Includes creating, developing & managing the deployment architecture for the application
Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts
Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
Overseeing change management & configuration management operating mechanisms
Driving root cause analysis (RCA) and risk management processes
Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide

Information Technology
Mountain View, CA (US)
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